2nd Level IT Support Staff (m/f)
We are an IT service company and have been supporting IT systems for our customers in Vienna, Klosterneuburg and Tulln area for several years. Our services are optimized for companies with up to 50 workspaces. We offer our customers individual support, flexible solutions and optimal response times.
For our team in Vienna we are looking for a:
2nd Level IT Support Staff (m/f)
On a full-time basis (38.5 hours/week)
Your tasks:
Unterstützung unserer Kunden bei allen Herausforderungen im IT-Umfeld über Fernwartung oder durch einen persönlichen Besuch
Problemlösung von technischen Störungen der Hard- und Software
Analyse, Bearbeitung und Lösung von Problemstellungen im Windows-Umfeld
Dokumentation der zentralen Arbeitsschritte in einem Ticketsystem
Sicherstellung und Erfüllung des Serviceniveaus sowie Ermittlung diverser Störungsursachen
Spezialisierung auf einen zu definierenden Fachbereich
Your profile:
Our offer:
We work and live based on the principle that not the maximum company profit is decisive, but the enthusiasm for IT. Due to a great working atmosphere with pleasure in our activities and a sustainable cooperation, our principle is always present in the daily work.
With us you have the opportunity to experience a responsible and varied IT job in a young dynamic team. We demand and promote the individual development of our employees.
Your office is located in the heart of Vienna, directly at the Naschmarkt, with excellent transport connections (U1, U2, U4).
For this full-time position (38.5 hours / week) we offer you, in addition to other benefits, a monthly minimum salary of 3,000 euros gross – depending on the respective professional experience to be presented.A willingness to overpay depending on specific qualifications and experience is available.
What are you waiting for?
Are you excited? Then inspire us too and apply now with a letter of motivation and CV. Take your chance to work in a young, successful team!
