Our customer portal is a proprietary development that allows you to have an overview of your system. Current issues can be identified and resolved quickly. You can contact your supervisor any time. The customer portal offers insight into your IT inventory at any time, as well as an overview of active and already closed tickets.
Ø Response time
Rapid problem solving
A more efficient workflow will solve problems faster. Time is money.
More pleasant work
You avoid stressful situations through a complete overview of the support.
Internal and external costs are saved through optimized processes.
Recommended for IT managers of start-ups
Manage your internal
IT support requests
Manage your colleagues' devices
Up to max. 5 users
IT self-management + occasional support from Techwave.
All services from the FREE package
Possibility of forwarding your requests to Techwave
(e.g. vacation replacement).
Advanced device and configuration management
1-150 users per site
Complete support by TECHWAVE
Preis n. V.
Complete IT support concept
Analysis & Optimization
Support for users & devices
Planning & Safety
1 contact person for support
1 contact person for planning / projects
Vacation replacement included
Documented procedures for standard processes
Sustainable concept - your IT always stays up-to-date