Customer portal
Our customer portal is a proprietary development that allows you to have an overview of your system. Current issues can be identified and resolved quickly. You can contact your supervisor any time. The customer portal offers insight into your IT inventory at any time, as well as an overview of active and already closed tickets.
Portal Customer
42
Supported Devices
980
Ø Response time
in minutes
7
Solved Tickets
1422
In addition to the customer portal
The TECHWAVE app
The highlights
The advantages
Rapid problem solving
A more efficient workflow will solve problems faster. Time is money.
More pleasant work
You avoid stressful situations through a complete overview of the support.
Save costs
Internal and external costs are saved through optimized processes.
License costs
FREE
Recommended for IT managers of start-ups
€
0
pro Monat
-
Manage your internal
IT support requests -
Manage your colleagues' devices
-
App Support
-
Up to max. 5 users
Popular Choice
Standard
IT self-management + occasional support from Techwave.
€
90
pro Monat
-
All services from the FREE package
-
Possibility of forwarding your requests to Techwave
(e.g. vacation replacement). -
Advanced device and configuration management
-
1-150 users per site
Premium
Complete support by TECHWAVE
€
-
Preis n. V.
-
Complete IT support concept
-
Analysis & Optimization
-
Support for users & devices
-
Planning & Safety
-
1 contact person for support
-
1 contact person for planning / projects
-
Vacation replacement included
-
Documented procedures for standard processes
-
Sustainable concept - your IT always stays up-to-date
