TECHWAVE Team 1060

Techwave 1060 IT Support Team TEAM 1060 TOGETHER WE ARE STRONGER

We are the TECHWAVE team in 1060 Vienna.

We believe IT support works best in small teams. That’s why we didn’t make our previously well-functioning Team 1 bigger, but simply built a second one. Team 1060 is right at the beginning of the Naschmarkt, right next to the Secession. This allows us to reach all inner city districts quickly and provide fast service.
Techwave Team 1060 Teamleitung Kerstin Marth
Team Leader

Kerstin Marth

Techwave Team 1060 - Account Manager, Michael Semmler
Account Manager

Michael Semmler

Techwave Team 1060 - Account Manager, Ismail Eski
Account Manager

Ismail Eski

Techwave Team 1060 - Account Manager, Dominik Gottlob
Account Manager

Dominik Gottlob

Techwave Team 1060 1st Level/Nfon Spezialist Michael Haindl
Telephone & IT Support

Michael Haindl

Techwave Team 1060- Lehrling Manuel Fößleitner
IT Support

Manuel Fößleitner

Techwave Team 1060 Teamleitung Kerstin Marth

Team Leader

Kerstin Marth

Kerstin leads our team. She keeps the team motivation high by coordinating all processes between our customers and us in such a way that stress rarely arises and everyone involved is always informed at the right time. This makes IT support a pleasure.

When customers contact our account managers with PC problems, it can sometimes happen that our colleagues are out of the office. Then Kerstin takes over these inquiries and supports our customers to bring about a quick solution.

Kerstin’s technical knowledge covers mainly Windows and Apple operating systems due to her years of experience in user support.
In addition, she has a lot of experience with everyday administration work on servers, so that she can immediately make the appropriate settings for our customers there as well.

Techwave Team 1060 - Account Manager, Michael Semmler

Account Manager

Michael Semmler

Michael, an employee from the very beginning, has known our customers for many years. Due to the long lasting customer relationships and regular meetings for discussions, he supports our customers not only in technical topics but also in strategic questions.

Michael has vast all-round technical knowledge of Windows Server, PC and networking. His specialized knowledge includes products such as Microsoft Office 365, SonicWall, Veeam, Advocat, JurXpert and SpeechExec.

Michael is also happy to share this in-depth knowledge with his colleagues in the form of training courses. The training sessions are always easy to understand and take us a lot further as a team.

Techwave Team 1060 - Account Manager, Ismail Eski

Account Manager

Ismail Eski

Ismail has been on board since 2020. Among other things, Ismail looks after our largest customer. Here he is on site several times a week and handles all onsite support requests. Additionally he takes care of all 1st level server and network issues.

Ismail has a lot of experience in supporting users, PCs, application software and also NAS systems. No label printer is safe from him 🙂

Techwave Team 1060 - Account Manager, Dominik Gottlob

Account Manager

Dominik Gottlob

Dominik joined our team in 2019. He serves two of our very first and largest Techwave clients, among others. And almost single-handedly. Due to his good communication skills and super friendly nature, an international environment and direct support of owners and VIPs are perfect for him.

Dominik’s know-how covers everything that users operate and sometimes misoperate. If something does not work here, Dominik makes it good again 🙂

Techwave Team 1060 1st Level/Nfon Spezialist Michael Haindl

Telephone & IT Support

Michael Haindl

Michael has been with Techwave since 2016. He spends most of his time making our customers reachable. He is our professional for NFON telephone systems. He plans these systems with our customers, installs desk phones, cordless phones, conference phones and also electronic door openers. When Michael is not busy with telephone systems, he supports our customers with various applications. Such as JurXpert, Dropbox, Office 365, Dragon Speech, xTelsio. He also manages to connect JurXpert with Nfon and xTelsio.

Techwave Team 1060- Lehrling Manuel Fößleitner

IT Support

Manuel Fößleitner

Manuel, a member of the team since 2017, supports our colleagues with everything that has to go quickly but just doesn’t fit into the planned daily routine. He is the libero, so to speak, in order to be able to implement urgent, unplanned requests quickly.

Manuel takes over the installation of PCs, delivers them and supports the users with questions and problems. If a hardware problem occurs, he is the one who can fix it in most cases.

Our Skills

74Years total experience in IT

Team 1060 Vienna

Virtualization 95%
95%
Network Security 92%
92%
Remote Hands 90%
90%
Microsoft 365 85%
85%

Our specialties

Techwave IT-Support Spezial: IT-Security
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IT-Security

We are the right contact when it comes to complex security issues related to your IT system.
Techwave IT Betreuung Spezial: Server
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Server/Networks

We are experts in dealing with server landscapes and large networks. Together with our customers we advise, plan, procure and maintain the most important components in your system.
Techwave IT Remote-Hands
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Remote Hands

Large companies often have several locations. The central IT is only in the fewest cases also present everywhere where the sites are located. We have the know-how to support your internal IT professionally. We have years of experience in this area and support some companies with our manpower on site.
Techwave Kundenportal Überblick
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3rd Party Software

For the daily operation it usually needs more than just a Windows operating system. Here we can also support you with the most renowned programs at any time. Especially in the matter of nfon, BMD, Winline, ELBA or more specific software such as JurXpert, etc., we are always available to our customers with advice and support.

Become partners

Are you an IT entrepreneur and do you offer the same services as we do? We are looking for IT companies with 1-8 employees to become stronger together.

Become a part of our team

We are looking for reinforcement for our team.
Check out our job offers.

Contact us:

    TECHWAVE GmbH
    1060 Vienna

    Linke Wienzeile 4/2/DG2
    A-1060 Vienna
    Phone: +43 1 / 361 23 45
    Fax: +43 1 / 361 23 45 -99
    Email: [email protected]
    Web: http://www.techwave.at